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Frequently Asked Questions

Do I need an account to watch?

No — anyone can open MOOBOX TV and start watching Punjabi, Hindi, Sports, Kids, or Radio channels right away. Browsing without an account gets you a few minutes of preview playback per session before you're asked to sign in; creating a free account removes that limit entirely and lets your Favorites follow you between devices.

A channel won't load, or keeps freezing — what do I do?

Every channel on MOOBOX TV is pulled live from a third-party broadcaster, so an individual stream can go down or lag for reasons entirely outside our control — the source going offline, regional restrictions, or your own connection speed. Try the channel switcher's next/previous arrows first, since a neighboring channel on the same source often still works. If a channel is consistently dead, please report it from the Contact page with the channel name so we can look into it or remove it.

What does the green checkmark on a channel mean?

We periodically test every listed stream in the background. A verified badge means that channel was confirmed playable the last time it was checked — it isn't a live, second-by-second guarantee, since a source can still drop between checks.

Can I request a channel be added?

Yes. Send us the channel name (and a working stream link if you have one) through the Contact page. We only add streams that are publicly accessible and don't require us to host or re-encode anything ourselves — see our Disclaimer for why.

How do Favorites and Recently Watched work?

Recently Watched is tracked automatically in your browser so your last few channels are one click away, whether or not you're signed in. Favorites, on the other hand, are tied to your account so the star you tap on one device shows up the next time you sign in anywhere else — this is the main reason to create a free account.

Can I cast MOOBOX TV to my TV?

Yes — the Cast button in the player uses Google Cast, so any Chromecast-enabled TV or streaming device on the same network can pick up the stream directly.

Is there a desktop or mobile app?

There's a Windows desktop app in addition to the website — everything else (Mac, mobile, and any other device) works through your browser at the same address, no install required.

Do you charge for access?

No — every channel and feature on MOOBOX TV is free. Donations are entirely optional and go toward covering server and streaming costs; see our Terms of Service for how those are handled.

Still stuck?

Reach out through the Contact page and we'll get back to you.